Cookie Policy

ABOUT COOKIES

Cookies are files, often including unique identifiers, that are sent by web servers to web browsers, and which may then be sent back to the server each time the browser requests a page from the server.

Cookies can be used by web servers to identify and track users as they navigate different pages on a website, and to identify users returning to a website.

Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie is a text file sent by a web server to a web browser, which is stored by the browser and remains valid until its set expiry date (unless deleted by the user before then). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

COOKIES ON THIS WEBSITE

We use both session cookies and persistent cookies on this website. Such as:

Session cookies are used to recognise and link a user's actions during a browsing session. They can help with things like remembering what a user has added to their shopping cart or their website preferences.
A persistent cookie is a file that a website stores on a user's device that remains there until it expires, or the user deletes it. Persistent cookies can store information like login credentials, language preferences, and other customised settings. They can be used to remember a user's preferences and actions across a site or across different websites.

HOW WE USE COOKIES

Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.

We may use the information we obtain from your use of our cookies for the following purposes:

To recognise your computer when you visit our website
To improve the website’s usability
To analyse the use of our website
In the administration of this website

When you use our website, you may also be sent third-party cookies.

Our advertisers/service providers may send you cookies. They may use the information they obtain from your use of their cookies:

To track your browser across multiple websites
To build a profile of your web surfing
To target advertisements which may be of particular interest to you

In addition, we use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html.

BLOCKING COOKIES

Most browsers allow you to refuse to accept cookies. For example:

In Internet Explorer, you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector
In Firefox, you can block all cookies by clicking “Tools”, “Options”, and unchecking “Accept cookies from sites” in the “Privacy” box.

Blocking all cookies will, however, harm the usability of many websites. If you block cookies, you will not be able to use the identity feature(s) on this website.

DELETING COOKIES

You can also delete cookies already stored on your computer:

In Internet Explorer, you must manually delete cookie files;
In Firefox, you can delete cookies by first ensuring that cookies are to be deleted when you “clear private data” (this setting can be changed by clicking “Tools”, “Options” and “Settings” in the “Private Data” box) and then clicking “Clear private data” in the “Tools” menu.

Obviously, doing this may hurt the usability of many websites.

Trusted Hands Care Group Ltd.

37 Adshead Rd, Dudley, DY2 8ST

Tel: 0331 630 0565

e-mail: info@trustedhands.co.uk

The policy will undergo an annual review to confirm that all information is accurate and in alignment with current UK legislation.