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About Us

Our Story

Get to Know Us

Trusted Hands Care Group is a regional care provider that supports vulnerable adults with learning disabilities across the West Midlands, Staffordshire, and Stoke-on-Trent.

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We began in 2017, when we took over two residential care homes for adults with learning disabilities.

 

Today, we provide care and support across five residential care homes and supported living services. We support over 60 residents, with the help of more than 120 staff members who provide over 3,500 hours of care each week.

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From the very beginning, our mission has been to provide high-quality care for adults with learning disabilities, autism, and physical disabilities.

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We offer both residential care and supported living, with support tailored to each person’s individual needs. This may be in a shared care home or in supported living accommodation.

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Our dedicated team includes Directors, Managers, maintenance staff, senior carers, and support workers.

 

Care and support are available 24 hours a day, 7 days a week, all year round. This allows us to provide a safe, caring, and supportive environment for everyone we support.

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Our Journey Through the Years

The Beginning of Our Journey

Our story began in 2016, with commitment of putting care, dignity, and trust at the heart of everything we do.

Our Services

  • We focus solely on providing care to adults age 18-65 with learning disabilities, autism and associated conditions.  

  • Around the clock support to our residents - in each care home we are responsible for all day-to-day needs of each resident, to include accommodation, nutrition, personal care, medications, transportation and activities.

Supported Living Services

  • Trusted Hands Supported Living provide support to adults with learning disabilities, autism and associated conditions living in their own homes.

  • We provide care & support to people, helping them to leave independently and assist them with their daily tasks and routines.

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Our Mission

To meet the needs of our residents by:

  1. Providing high quality care & support

  2. Always putting people at the heart of what we do

  3. Striving to make a positive difference in the lives of the people we support

  4. Providing high quality accommodation.

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Our Values

  • Trust

  • Respect     

  • Excellence

  • Accountability

  • Transparency

  • Efficiency

  • Diversity

What family members says about us

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"My Uncle is a resident at Mereside and I honestly could not speak more highly of the team - the Management Team and Carers are all amazing."

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